What Can We Learn from Apple

October 28, 2010

Clients often ask me, as a for­mer Apple employee, for insights into Apple’s amaz­ing suc­cess. I’ve pro­vided some answers in prior blog posts — but Apple’s strate­gies are hard to emu­late, because the secret sauce is in the com­bi­na­tion of ingre­di­ents. Hav­ing said that, there’s a lot busi­nesses can learn from their approach.

So here’s a pre­sen­ta­tion I devel­oped for a client recently (minus the voice-over, which was con­fi­den­tial to the client) — some per­sonal per­spec­tives on key aspects of Apple’s endur­ing strate­gies.

My insights are based on almost 5 years as an Apple employee in their Sil­i­con Val­ley head­quar­ters, dur­ing a tur­bu­lent period of astound­ing growth — from 1 to 5 bil­lion in annual rev­enues in 5 years’ time. Since then my POV has been shaped by expe­ri­ences in senior roles for com­pa­nies that part­ner with Apple. (Dis­clo­sure: 10 years ago I also con­sulted to Apple, but am long past the NDA period.) As friends and col­leagues will tell you, I’m also a long-term brand fan.

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