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	<title>Comments on: Updated Framework from Pragmatic Marketing</title>
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	<description>Content, Strategy, Marketing &#38; Business &#124; A consultant’s view » Christine Thompson</description>
	<lastBuildDate>Mon, 30 Jan 2012 11:50:33 +0000</lastBuildDate>
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		<title>By: Steve Johnson</title>
		<link>http://www.informing-arts.biz/blog/updated-framework-from-pragmatic-marketing/comment-page-1/#comment-4</link>
		<dc:creator>Steve Johnson</dc:creator>
		<pubDate>Fri, 28 Aug 2009 16:52:52 +0000</pubDate>
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		<description>We introduced the concept of buyer and user personas in 2000 to address this conundrum: product-centric organizations focus on the user; sales-centric ones focus on the buyer. To succeed we need to satisfy both. In recent years we have seen a heightened focus on the SELLING process instead of the persona&#039;s BUYING process which is why we introduced the new box on the framework, moving Sales Process down into the readiness area.

Our framework reflects the best practices in the industry, not just how most companies do marketing but how the best companies do it. Discover problems, solve them, tell people, and focus on HELPING PEOPLE BUY.

Thanks for sharing. 
Steve</description>
		<content:encoded><![CDATA[<p>We introduced the concept of buyer and user personas in 2000 to address this conundrum: product-centric organizations focus on the user; sales-centric ones focus on the buyer. To succeed we need to satisfy both. In recent years we have seen a heightened focus on the SELLING process instead of the persona’s BUYING process which is why we introduced the new box on the framework, moving Sales Process down into the readiness area.</p>
<p>Our framework reflects the best practices in the industry, not just how most companies do marketing but how the best companies do it. Discover problems, solve them, tell people, and focus on HELPING PEOPLE BUY.</p>
<p>Thanks for sharing.<br />
Steve</p>
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