Yes­ter­day Apple ignited a firestorm of debate on the sub­ject of dig­i­tal books, and the future of the pub­lish­ing indus­try, book dis­tri­b­u­tion, and likely con­sumer con­sump­tion pat­terns. They announced their goal of fol­low­ing through on Steve Jobs’ man­date to trans­form text­book pub­lish­ing. I believe that what they’re doing is spark­ing the emer­gence of a whole new medium, one that takes aim at text­books first. Here’s why…

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With more peo­ple access­ing blogs and web­sites from smart­phones, con­tent own­ers need to check out their exist­ing page designs to ensure they are “smart­phone friendly” — opti­mized for mobile usage. Experts advo­cate “respon­sive web design” strate­gies as a way to design for web + mobile con­tent. The ques­tion is, what tools are avail­able today?

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Yes­ter­day I blogged about an emerg­ing chal­lenge fac­ing small busi­nesses — adapt­ing their web con­tent so it’s more usable and acces­si­ble for peo­ple who use smart­phones or tablets to go online. It’s amaz­ing what you can learn in a day by sim­ply focus­ing your atten­tion on a busi­ness issue. From Jakob Nielsen, the usabil­ity guru, I’ve […]

Revised on January 16, 2012

For­rester has iden­ti­fied the key fac­tors that are most likely to spell suc­cess or fail­ure when it comes to imple­ment­ing B2B mar­ket­ing automa­tion plat­forms (report pub­lished April 2011). Com­pa­nies that rush to imple­ment with­out the right con­tent or agreed-upon processes are unlikely to achieve sat­is­fac­tory pay­back from their invest­ment in mar­ket­ing automa­tion. For­rester cau­tions that […]

B2B mar­keters need to take a more holis­tic, strate­gic approach when it comes to craft­ing con­tent strat­egy. This means look­ing beyond tra­di­tional web + email silos to the broader busi­ness con­text and mar­ket­ing objec­tives. This post intro­duces a draft con­tent strat­egy matu­rity model that can some­day be used for orga­ni­za­tional assess­ment. (Today’s it’s an “alpha stage” work-in-process.)

Revised on April 18, 2011

It’s always fun to review the themes and ideas that have emerged in this blog, as a way of mark­ing both the pas­sage of time, but also the inte­rior con­ver­sa­tion. For the author or con­tent cre­ator, it’s a plea­sur­able feed­back device. Even bet­ter, when that sum­mary is visual: I’m happy to see Wor­dle reflect some […]

[Con­tin­ued from “CMOs Expect More from Con­tent Strat­egy”] Here’s a prac­ti­cal exam­ple: think­ing through the con­tent strat­egy for home heat­ing and cool­ing sys­tems. This exam­ple illus­trates the logic for a sin­gle cus­tomer sce­nario, home­own­ers who have already pur­chased and installed a new heat­ing sys­tem via the manufacturer’s dealer and installer net­work. Con­tent strate­gists will need […]

A curi­ous aspect about the hype sur­round­ing con­tent strat­egy for mar­ket­ing is the lack of agree­ment on what it means — or clar­ity on whose bud­get should fund con­tent strat­egy devel­op­ment. Like the blind men with the ele­phant, we draw dif­fer­ent con­clu­sions based on vary­ing frames of ref­er­ence and pro­fes­sional expe­ri­ence. Our per­spec­tives also dif­fer based […]

Revised on April 20, 2011

Con­tent mar­ket­ing offers tremen­dous promise, but there’s a dark side to it: loom­ing con­tent chaos, cou­pled with a seri­ous skills short­age that could limit its poten­tial impact. This chal­lenge con­fronts con­tent mar­keters in orga­ni­za­tions of all sizes. Here’s why.

Revised on March 27, 2011

A recent sur­vey of B2B CMOs by Mar­ket­ing­Sh­erpa reports that 76% of CMOs say gen­er­at­ing high-quality leads is their most press­ing chal­lenge. A related issue is the increas­ing num­ber of peo­ple and buyer roles involved in com­plex pur­chase deci­sions. This has impor­tant impli­ca­tions for con­tent mar­keters. Here are some of the key find­ings, show­ing the […]

Revised on March 27, 2011