Tools & Technology

If you’ve been run­ning Win­dows 7 RC on a Mac­Book Pro in a Boot­camp par­ti­tion, beware. The path to rein­stalling Win­dows 7 is fraught with prob­lems, has­sles, risks and time wasters. Quick sum­mary, if you don’t want to read the rest of this post. After sev­eral hours of effort each day, over sev­eral days, I […]

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Revised on June 4, 2010

Lately I’ve been struck by how we mar­keters may be los­ing our way, over­look­ing our core mis­sion. Pre­oc­cu­pied with wrench­ing changes in how we launch prod­ucts, retool the mar­ket­ing mix, and engage influ­encers and stake­hold­ers, it’s easy to over­look our core mis­sion: under­stand­ing cus­tomers. How we apply what we under­stand about cus­tomers is what dri­ves the mar­ket­ing (and sales) engine.

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Revised on June 4, 2010

Just before the hol­i­days I invested in Apple’s new server offer­ing for small firms and work­groups, the Mac Mini Snow Leop­ard Server. It’s a sweet package.

For $999 you get a whisper-quiet, energy-efficient server not much larger than a paper­back book. The device comes with 4GB of RAM and a ter­abyte of built-in stor­age, plus an unlim­ited client license to Apple’s pow­er­ful server soft­ware (10.6.x Snow Leopard).

Apple claims this com­bi­na­tion of hard­ware and soft­ware can han­dle up to 25 con­cur­rent users. To han­dle more users would require more pow­er­ful hard­ware. I’ve been using it to serve a hand­ful of con­cur­rent users, and it’s plenty fast. But it’s not per­fect, and here’s why…

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Revised on February 7, 2010

Last week a power surge knocked out our Com­cast Busi­ness Class ser­vice for part of 2 busi­ness days. My firm relies on a mix of cloud-based and on-premise IT plat­forms, so this out­age was a reminder that the last-mile infra­struc­ture here is still too frag­ile to shift every­thing to the cloud. Liv­ing in the cloud? Watch […]

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Last night I heard Daniel Pink, author of A Whole New Mind and the new book Drive, speak about the most pow­er­ful well­springs of human moti­va­tion: the intrin­sic moti­va­tors auton­omy, mas­tery and pur­pose. If you haven’t read Drive, here is Daniel Pink’s TEDTalk on human moti­va­tion. An enter­tain­ing 18-minute sum­mary of what behav­ioral sci­en­tists know […]

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So here we have two small busi­ness own­ers actively dis­en­chanted with our HP print­ers, and talk­ing to each other about what the qual­ity decline must be doing to HP’s printer brand. And the time we’re both wast­ing as a result. What makes this story so dis­heart­en­ing is that both of us worked for HP ear­lier in our careers. As for­mer employ­ees (and for­mer share­hold­ers), we’d like to feel bet­ter about the brand. So how did HP lose its way?

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Revised on January 11, 2010

Ear­lier this week a Boston area start-up called First Orion announced a new pri­vacy ser­vice for Black­berry users. Called Pri­va­cyS­tar, it blocks unwanted calls, lets sub­scribers man­age their list of blocked callers via a web por­tal, and facil­i­tates report­ing of abu­sive tele­mar­keters to US reg­u­la­tory author­i­ties. It also offers intel­li­gent fea­tures such as reverse look-up […]

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Revised on December 18, 2009

Way back in the dig­i­tal Dark Ages of the early 1990s, some of my col­leagues left Aldus, a dig­i­tal pub­lish­ing pio­neer, to found a com­pany called MetaBridge. Their goal was to develop a “cross-media” pub­lish­ing plat­form that would enable con­tent own­ers and pub­lish­ers to read­ily adapt con­tent for opti­mal dis­play across mul­ti­ple res­o­lu­tions and aspect […]

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Revised on December 18, 2009

Windows 7: Results So Far

November 10, 2009

Yes­ter­day I took the leap and upgraded my pri­mary PC from Vista Ulti­mate to Win­dows 7 Ulti­mate. The upgrade took 3 hours, given the large num­ber of appli­ca­tions and data files on my tower PC. (I also upgraded two Macs to Snow Leop­ard 10.6.2 while wait­ing for the Win­dows 7 upgrade to complete.)

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Revised on December 21, 2009

Moving Up to Windows 7

October 23, 2009

I’ve been using Win­dows 7 release can­di­date on a Mac­Book Pro for sev­eral months, and would like to upgrade a work­horse PC from Vista to Win­dows 7. Before upgrad­ing the PC, I wanted to iden­tify poten­tial issues with my pri­mary soft­ware appli­ca­tions. Good thing I took this pre­cau­tion. Here’s why.

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Revised on November 13, 2009