Strategy & Innovation

To drive improved rev­enue per­for­mance means pro­vid­ing buy­ers with what they need, when they want it, in their pre­ferred chan­nels. Do you have the insights to respond to what buy­ers want, to under­stand why they need spe­cific types of infor­ma­tion from you, and when? If not, you’re likely to waste money on con­tent marketing.

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Yes­ter­day Apple ignited a firestorm of debate on the sub­ject of dig­i­tal books, and the future of the pub­lish­ing indus­try, book dis­tri­b­u­tion, and likely con­sumer con­sump­tion pat­terns. They announced their goal of fol­low­ing through on Steve Jobs’ man­date to trans­form text­book pub­lish­ing. I believe that what they’re doing is spark­ing the emer­gence of a whole new medium, one that takes aim at text­books first. Here’s why…

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I’ve been a fan of the Busi­ness Model Can­vas as a strate­gic enabler for orga­ni­za­tions that seek busi­ness model inno­va­tion, or those who need a sim­ple but pow­er­ful way to describe a new busi­ness con­cept. But this approach has not got­ten the atten­tion it deserves within the tech com­mu­nity. Thanks to a forth­com­ing enhance­ment, the Busi­ness Model Can­vas is now poised to become a for­mi­da­ble tool for busi­ness innovators.

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Peo­ple buy­ing hol­i­day gifts from the Apple Store can be con­fi­dent those gifts will reflect Steve Jobs’ unique approach. But what about next year? What impact will Steve’s legacy have on future prod­ucts and services?

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Revised on November 29, 2011

Remembering Steve

October 6, 2011

Like most for­mer Apple employ­ees I’ve been mourn­ing the pass­ing of Steve Jobs, and reflect­ing on his last­ing impact. The many and pro­found ways in which he shaped employ­ees’ val­ues, behav­iors, crit­i­cal think­ing skills, and approach to inno­va­tion. His impact on the world, inspir­ing prod­ucts and ser­vices that would be embraced (and widely imi­tated) for […]

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Revised on October 7, 2011

Like it or not, mar­ket­ing does not com­mand the respect it used to, back in “the good old days” of the 20th cen­tury. Execs con­tinue to scratch their heads, look­ing for proof that mar­ket­ing war­rants the invest­ment. Dis­agree? Just think about how many com­pa­nies cut mar­ket­ing bud­gets first before slash­ing any­where else. Or how hard […]

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B2B mar­keters need to take a more holis­tic, strate­gic approach when it comes to craft­ing con­tent strat­egy. This means look­ing beyond tra­di­tional web + email silos to the broader busi­ness con­text and mar­ket­ing objec­tives. This post intro­duces a draft con­tent strat­egy matu­rity model that can some­day be used for orga­ni­za­tional assess­ment. (Today’s it’s an “alpha stage” work-in-process.)

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Revised on April 18, 2011

Marketo’s Jon Miller wrote a provoca­tive blog post today, describ­ing the dif­fer­ence between a CMO and a VP of Mar­ket­ing, in terms of lead­er­ship and open­ness to inno­va­tion. His post raises some impor­tant ques­tions for con­tent strate­gists. While a VP of Mar­ket­ing “runs a depart­ment,” “ CMOs fuse strate­gic long-term vision with a strong bias […]

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Revised on March 27, 2011

Lately most of the newslet­ters deliv­ered to my in-box at work seem to be breath­lessly tout­ing some aspect of con­tent mar­ket­ing or an upcom­ing con­fer­ence on the sub­ject. Because the senders tend to be tech­nol­ogy providers, mar­com agen­cies or oth­ers with vested inter­ests, I take their pro­nounce­ments and spe­cial offers with a large grain of […]

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Revised on March 27, 2011

Like other Mac users eagerly await­ing 4G LTE ser­vice in the US, I was angry to learn that Verizon’s ini­tial 4G modems will sup­port Win­dows only. There’s no offi­cial word when the ser­vice will be extended to Mac and iPad users… Ini­tial Reac­tions from a Long-time Mac User How could that be pos­si­ble, I fumed: Mac and […]

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Revised on January 13, 2011