Social Media

A Marketer’s Nightmare

October 14, 2009

This must be a painful time to be a mar­keter at Dell Com­puter. Dell has just intro­duced a svelte, feature-packed pre­mium lap­top aimed at execs, sta­tus seek­ers and “impres­sion mak­ers.” Thanks to their PR team (or influ­encer rela­tions), Dell secured a high vis­i­bil­ity blog post­ing at the NY Times dis­cussing the prod­uct and its aspi­ra­tional posi­tion­ing. Unfor­tu­nately, it backfired.

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Revised on March 28, 2011

In a con­ver­sa­tion spon­sored by Fast Com­pany, FTC assis­tant direc­tor Richard Cle­land clar­i­fied that blog­gers won’t be fined $11,000 for a first offense. It’s more likely to take mul­ti­ple infrac­tions and a refusal to com­ply with prior warn­ings before the FTC levies any finan­cial penal­ties on blog­gers who fail to dis­close that they have received cash or pay­ment in kind from an advertiser.

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Nielsen Clar­i­tas reports that peo­ple who are more afflu­ent and live in urban envi­ron­ments are more likely to use social net­works than the so-called “aver­age Amer­i­can.” They also reported dif­fer­ences in demo­graphic char­ac­ter­is­tics between Face­book users and MySpace users:

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Revised on October 13, 2009

I love the idea of con­ver­sa­tional mar­ket­ing, and applaud the inno­va­tors who are try­ing to fig­ure out more scal­able ways to put it into action. A tweet today from Jere­miah Owyang led me to an inter­est­ing new offer­ing from mar­ket­ing pun­dit Seth Godin, one that puts brands in a social media context.

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Revised on September 30, 2009

Within the IT com­mu­nity “social media con­sump­tion con­tin­ues to out­pace edi­to­r­ial and ven­dor con­tent con­sump­tion,” accord­ing to sur­vey results just released by Toolbox.com. In June 2009 they sur­veyed almost 3000 exec­u­tives and pro­fes­sion­als across 109 coun­tries, based on names sourced from Tool­box’ online IT com­mu­nity. Results were reported as Toolbox.com/PJA IT Social Media Index: Wave IV. […]

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Razor­fish has pub­lished the results of a sur­vey and analy­sis they did jointly with TNS Cym­fony. In their report enti­tled Flu­ent, they explored the links between brand affin­ity, pur­chase deci­sions, and the impact of peo­ple and social net­works at dif­fer­ent stages of the con­sumer buy­ing cycle. This post describes the types of social influ­encers, and looks at the impli­ca­tions of Razorfish’s pro­posed social media met­ric for B2B marketers.

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While writ­ing a rec­om­men­da­tion for a col­league on LinkedIn, I came across a great exam­ple of social net­work­ing at its best — pro­fes­sion­als shar­ing their wis­dom, based on prac­ti­cal expe­ri­ence and client engage­ments, with a uni­ver­sity professor:

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There are a num­ber of bril­liant thinkers and inno­va­tors I’d love to learn from and fol­low via Twit­ter, but can’t, because the sig­nal to noise ratio is too high. Per­haps if I earned my liv­ing by pro­mot­ing social media mar­ket­ing, I’d have time to fol­low more peo­ple, but right now it’s hard to jus­tify. A […]

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Blogging, Take Two

July 2, 2009

As time has gone on, I’ve real­ized that a dual-purpose blog is poten­tially con­fus­ing to busi­ness asso­ciates and con­ver­sa­tion­al­ists whose per­sonal inter­ests dif­fer from mine. It’s also chal­lenged friends and fam­ily who want to stay cur­rent, but find these pro­fes­sional top­ics bor­ing or irrel­e­vant. So here’s what I decided to do…

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