Apple

As a girl, I shiv­ered one night in the base­ment where our TV had been ban­ished, and thrilled to the Bea­t­les’ Amer­i­can debut. Not all my shiv­ers were from the cold of that unheated room… I’d fallen in love. A land­mark event in 20th cen­tury music, the 1964 Ed Sul­li­van Show ignited the out­break of Beatlemania […]

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Clients often ask me, as a for­mer Apple employee, for insights into Apple’s amaz­ing suc­cess. I’ve pro­vided some answers in prior blog posts — but Apple’s strate­gies are hard to emu­late, because the secret sauce is in the com­bi­na­tion of ingre­di­ents. Hav­ing said that, there’s a lot busi­nesses can learn from their approach. So here’s […]

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A Match Made in Heaven?

October 21, 2010

Com­bin­ing Apple’s sexy new Mac­Book Air com­puter with Microsoft Office 365, is this a match made in heaven (or in the cloud), for mobile con­sul­tants? For Mac users Microsoft Office 365 could be an attrac­tive way to ben­e­fit from cloud-based ver­sions of Share­Point and Exchange, assum­ing Microsoft hasn’t rel­e­gated the Mac client to sec­ond class […]

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Revised on October 26, 2010

Apple has earned the rep­u­ta­tion as one of the most admired brands — and envied com­pa­nies — in the world. For the third year in a row Apple ranked as the world’s most admired com­pany, by the high­est mar­gin ever. But this didn’t hap­pen overnight, and it’s not just because Steve Jobs is one of the world’s most admired CEOs. There are sev­eral fac­tors that account for Apple’s con­tin­u­ing suc­cess as a mar­ket innovator.

A key ele­ment of Apple’s strate­gic play­book is

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Revised on March 28, 2011

25 years ago Apple and a hand­ful of part­ners ignited the dig­i­tal pub­lish­ing rev­o­lu­tion. I was there, a senior mem­ber of Apple’s pio­neer­ing team, along with vision­ar­ies and change agents from Adobe, Aldus, Quark and oth­ers. Our work laid the foun­da­tions for dig­i­tal con­tent and pub­lish­ing, key mile­stones on the road to the Web, social media, blog­ging, and other 21st cen­tury communications.

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Revised on June 16, 2010

Most of the tac­tics based on SEM and SEO aim at cap­tur­ing the atten­tion of shop­pers engaged in active dis­cov­ery. Which is cool, if peo­ple already know your brand, are aware of your cur­rent offers, and gen­er­ally under­stand your brand promise or core value propo­si­tion. (In this con­text we’re talk­ing about the buyer’s activ­i­ties dur­ing the ear­lier phases of the mar­ket­ing funnel.)

But what do mar­keters do if peo­ple are unaware of or unfa­mil­iar with your brand? Or if you’re con­fronting dam­ag­ing mis­per­cep­tions about your product’s posi­tion­ing, core ben­e­fits, price-to-value equa­tion, etc.? Search alone is not enough.

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Revised on March 28, 2011

In a prior post I dis­cussed my prob­lems try­ing to replace Win­dows 7 Release Can­di­date on a Mac­Book Pro under Boot­camp. This week­end I took another shot at it, hav­ing found some posts that sug­gested my issues might be related to disk frag­men­ta­tion. You may have to defrag your disk first Thanks to these posts, I […]

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Revised on June 4, 2010

If you’ve been run­ning Win­dows 7 RC on a Mac­Book Pro in a Boot­camp par­ti­tion, beware. The path to rein­stalling Win­dows 7 is fraught with prob­lems, has­sles, risks and time wasters. Quick sum­mary, if you don’t want to read the rest of this post. After sev­eral hours of effort each day, over sev­eral days, I […]

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Revised on June 4, 2010

Just before the hol­i­days I invested in Apple’s new server offer­ing for small firms and work­groups, the Mac Mini Snow Leop­ard Server. It’s a sweet package.

For $999 you get a whisper-quiet, energy-efficient server not much larger than a paper­back book. The device comes with 4GB of RAM and a ter­abyte of built-in stor­age, plus an unlim­ited client license to Apple’s pow­er­ful server soft­ware (10.6.x Snow Leopard).

Apple claims this com­bi­na­tion of hard­ware and soft­ware can han­dle up to 25 con­cur­rent users. To han­dle more users would require more pow­er­ful hard­ware. I’ve been using it to serve a hand­ful of con­cur­rent users, and it’s plenty fast. But it’s not per­fect, and here’s why…

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Revised on February 7, 2010

A Marketer’s Nightmare

October 14, 2009

This must be a painful time to be a mar­keter at Dell Com­puter. Dell has just intro­duced a svelte, feature-packed pre­mium lap­top aimed at execs, sta­tus seek­ers and “impres­sion mak­ers.” Thanks to their PR team (or influ­encer rela­tions), Dell secured a high vis­i­bil­ity blog post­ing at the NY Times dis­cussing the prod­uct and its aspi­ra­tional posi­tion­ing. Unfor­tu­nately, it backfired.

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Revised on March 28, 2011