February 2010

Lately I’ve been struck by how we mar­keters may be los­ing our way, over­look­ing our core mis­sion. Pre­oc­cu­pied with wrench­ing changes in how we launch prod­ucts, retool the mar­ket­ing mix, and engage influ­encers and stake­hold­ers, it’s easy to over­look our core mis­sion: under­stand­ing cus­tomers. How we apply what we under­stand about cus­tomers is what dri­ves the mar­ket­ing (and sales) engine.

Revised on June 4, 2010

Just before the hol­i­days I invested in Apple’s new server offer­ing for small firms and work­groups, the Mac Mini Snow Leop­ard Server. It’s a sweet package.

For $999 you get a whisper-quiet, energy-efficient server not much larger than a paper­back book. The device comes with 4GB of RAM and a ter­abyte of built-in stor­age, plus an unlim­ited client license to Apple’s pow­er­ful server soft­ware (10.6.x Snow Leopard).

Apple claims this com­bi­na­tion of hard­ware and soft­ware can han­dle up to 25 con­cur­rent users. To han­dle more users would require more pow­er­ful hard­ware. I’ve been using it to serve a hand­ful of con­cur­rent users, and it’s plenty fast. But it’s not per­fect, and here’s why…

Revised on February 7, 2010

Large enter­prises have all sorts of choices when it comes to man­ag­ing inter­ac­tions with cus­tomers and prospects. The options avail­able to solo prac­ti­tion­ers and very small busi­nesses, until recently, have been much more restricted, espe­cially for peo­ple who want more than what Microsoft Out­look has to offer. Mar­ket­ing firms like mine want a ser­vice that’s […]